What we collect
We may collect the following information:
- Contact information including e-mail address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically (no more than once a month) send promotional e-mails about new products, special offers or other information which we think you may find interesting using the e-mail address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by e-mail, phone, fax or mail. We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer or device. Most web browsers (e.g. Google Chrome, Internet Explorer, Safari) automatically accept cookies based on default privacy settings, but you can usually modify your browser setting to decline cookies if you prefer. Overall, cookies help us provide you with a better website experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any personal information about you, other than the data you choose to share with us.
When you enter HandLab.com a cookie is placed in your browser that allows us to gather information about your interaction with our website, such as which pages and products you view. HandLab also utilizes third party services which may place a cookie in your browser to collect data like your IP address, cookie identifiers, and website activity for the purposes of targeted advertising on other websites based on your internet activity. We do not sell or share your data with any other parties.
You can choose to accept or decline cookies by modifying your browser settings to decline cookies. You may also visit the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI) for more information about Digital Advertising and to opt-out of targeted advertising.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information by e-mailing us at firstname.lastname@example.org.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 2609 Atlantic Avenue, Suite 213
Raleigh, NC 27604-1549 USA.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or e-mail us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
||The association with your shopping cart.
||Stores the category info on the page, that allows to display pages more quickly.
||The items that you have in the Compare Products list.
||Your preferred currency
||An encrypted version of your customer id with the store.
||An indicator if you are currently logged into the store.
||An encrypted version of the customer group you belong to.
||Stores the Customer Segment ID
||A flag, which indicates whether caching is disabled or not.
||You sesssion ID on the server.
||Allows guests to edit their orders.
||The last category you visited.
||The most recent product you have viewed.
||Indicates whether a new message has been received.
||Indicates whether it is allowed to use cache.
||A link to information about your cart and viewing history if you have asked the site.
||The ID of any polls you have recently voted in.
||Information on what polls you have voted on.
||The items that you have recently compared.
||Information on products you have e-mailed to friends.
||The store view or language you have selected.
||The products that you have recently viewed.
||An encrypted list of products added to your Wishlist.
||The number of items in your Wishlist.